Beginning the Process…..
Your guide to personalizing the accreditation process for your company and organization
begins here. No matter the size of your organization, if you are in the durable
medical equipment industry you and your company can benefit from the accreditation
process and its positive consequences. Accreditation is just the beginning. Continuation
of the improvement activities, review of best practices and management of your quality
system is what will take your company to new levels of care and commitment. Accreditation
is the train; you are the engineer laying the track for dedicated business improvements
for your company.
Wading through the process is usually the largest barrier to getting started. The
fact that you are reading these pages indicates that you are willing to begin and
take the first step to implement your company’s future success plan. HQAA
is dedicated and committed to listening to you the customer, and to making continuous
improvements in keeping this process user-friendly, clearly understandable, technology
driven and most of all to create long-lasting benefit to your company and in turn,
the HME industry.
Creating a positive mindset about the accreditation process is critical to overall
success. When best practices and areas in need of improvement are objectively reviewed,
there will be challenges. Staying focused on the quality of the journey will prepare
business leaders and their staff with a foundation to continuously build upon. The
quality commitment will benefit the organization, the employees and most importantly
the customers in which you serve.
Focal points for beginning the process:
- Develop a perception of your organization as if you are on the outside looking in.
You will see an administrative component and your specific business specialty, specifically
HME. Visualize the two components and how they merge together to form your organization.
What would you say are the strengths that are present? What are the areas that need
to be improved?
- Make determination whose primary responsibility it will be to champion the accreditation
process. Who will ultimately be responsible? How will the process be coordinated
with other individuals? The team approach will have far more benefits than the actual
destination of the accreditation approval. Creating discipline within the process
will highlight strengths within the company that can serve as a strong foundation
for growth and improvement.
- Determine how all employees can become a part of and continually aware of the process.
Communication and consistency in this area will assist in ensuring inclusion of
all.
- Identify and select your Workroom manager. This position will be key in accomplishing
the tasks required for the pre-site visit process. The Workroom manager will serve
as a focal point within your organization for coordinating the documentation standards
requirements.
- Once your personalized Workroom has been established, prioritize and organize the
tasks in the way that is most beneficial to your style. This option will be available
once in the Workroom.
- Fully utilize all of the organizational structures within the Workroom. Maintaining
a consistent approach to the tasks will enable increased comfort and confidence
in the process.
Build consistent review opportunities in to your planning and implementation. Use
the timelines in the Workroom as a way to share progress with everyone.
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