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Applying for and beginning your accreditation journey is simple. The following steps
will bring you into a supportive, collaborative system that will keep you on track,
allow for real time interaction with support technicians and bring you and your
business into a level of quality that is designed by YOU.
Description of the HQAA, Inc. Application and Accreditation
Process
Step One: Complete the application form. This can be found at “Click here
to Apply” on the home page. You will see a narrative that offers additional information,
and also lets you know what info to have “handy” for completing the information.
If you are a Returning HQAA Customer, have your HQAA ID# handy; your original application
will be pulled, and you will have the opportunity to edit your file.
Step Two: After your completed application has been processed, you will receive
an email indicating your user name and password. Log in using this information;
you will have access to your Workroom and your assigned Coach will contact you shortly
after your application processes.
Loyal, returning customers will re-enter their original Workroom, where edits can
take place, and communication with the coach is still available.
Step Three: Complete the document submission process with your coach. Each
standard has a required document; these documents are uploaded (via FTP – easy as
attaching a document to an email!) and the coach reviews each for accuracy. Your
coach is available for questions and as a resource during this period of time.
If you are going through for the second or more time, your documents are available
for review and only those documents that you have changed in the previous 3 years
are the documents that have to be uploaded. If nothing has changed, YOU get to check
off the document in your Workroom!
Step Four: Once the Workroom process has been completed, you receive an email
letting you know that the next step is planning for survey. You will receive a phone
call where your window for survey will be determined.
Step Five: Survey. On-site visit by HQAA surveyor is completed. Documentation
is sent to HQAA within 72 hours; documentation is sent to Customer within 72 hours
after HQAA is in receipt of information.
A.: Follow-up Completed by customer
Five B.: If additional survey is needed, information is explicitly given
Step Six: Recommendation for Accreditation Approval. All required work is
complete and recommendation is made to the HQAA Board appointed committee for final
approval. Congratulatory notes are sent the day after this meeting occurs, and formal
letters/accreditation certificates are sent within 5 days of the meeting date.
Click here to start your Application with HQAA
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