• Why should I choose HQAA?
• What does HQAA offer that other accreditation providers do not?
• Is HQAA just for small dealers?
• How long will it take to complete the accreditation process?
• Will all of my employees be able to log in and work on accreditation?
• Will I need a consultant to assist me?
• What is the cost of HQAA Accreditation?
• What about pharmacy accreditation?
• To participate in NCB you must be at least in process for accreditation. How is Medicare notified?
• Must you have both a NPI number and Medicare number to participate in NCB?
• I have read that the use of NPI numbers may take some time to work the bugs out to fully recognize the new number. Is this true?
• If I am going to submit a bid do I need to be accredited first?

Why should I choose HQAA?

A: HQAA offers a new methodology to the accreditation options. The standards were designed and developed with the HME provider in mind – they are not created for another industry and then applied to the HME business. The process is paperless, interactive using a web-based design, user friendly and respectful of your time and pressure constraints.

What does HQAA offer that other accreditation providers do not?

A: A paperless process. Opportunity to work on accreditation anywhere you have a computer and Internet access and accreditation coaches to assist throughout the entire document review process

Is HQAA just for small dealers?

A: No, the product is designed for all HME providers

How long will it take to complete the accreditation process?

A: That is a very individualized question. It does matter how prepared you are going into the process; it also depends upon how much time you dedicate per week/month and how you want to design your timeline. The average time is 3-6 months to get through the document review portion.

Will all of my employees be able to log in and work on accreditation?

A: There will be one user name and password assigned. It will be up to the discretion of the main user as to who has access.

Will I need a consultant to assist me?

A: That is completely up to you. We have created this process to be very user friendly and offer an assigned HQAA coach to assist you all the way through.

What is the cost of HQAA Accreditation?

A: On the home page, left-hand side, in the menu options, click on “Cost” and you will be able to calculate your pricing.

What about pharmacy accreditation?

A: CMS has indicated that if a Pharmacy provides HME and bills Medicare, they will have to be accredited. HQAA accredits pharmacies with HME; it is the HME portion that is accredited. The pharmacy does not receive a pharmacy accreditation per se; it receives an HME accreditation within a pharmacy.

To participate in NCB you must be at least in process for accreditation. How is Medicare notified?

A: HQAA sends an updated report to CMS weekly, which includes the newest applicants.

Must you have both a NPI number and Medicare number to participate in NCB?

A: The Competitive Bidding Implementation Contractor’s website will have the answer to this question: http://www.dmecompetitivebid.com/cbic/cbic.nsf/(pages)/home

Ensure you have your NPI number before the deadline.

I have read that the use of NPI numbers may take some time to work the bugs out to fully recognize the new number. Is this true?

If I am going to submit a bid do I need to be accredited first?

A: The Competitive Acquisition Final Rule CMS-1270-F states that a company submitting a bid must have submitted their application before they have submitted a bid and will be expected to have completed the accreditation process before a contract is awarded.