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Establish an ongoing maintenance habit with ACT.
Author: Mary Nicholas
Date: May 3, 2010
Many accredited HQAA customers have taken advantage of the support, resources and
bite-sized approach to maintain the quality processes and procedures put into place
with the accreditation journey. If you haven’t taken a peek, or inquired about how
the ACT service can guide you into a maintenance habit.
Features of the ACT service include:
- Discussion Forum — Subscribers can openly discuss topics that are relevant.
There is a discussion forum for every U.S. state so that rules, regulations and
discussion can occur pertinent to your location. Sharing Quality anecdotes, success
stories and inquiries will do nothing but strengthen the industry as a whole.
- Sharing Progress — The bite-sized weekly topic outlines can be shared via email
with anyone in the organization. Email progress to the CEO, to the HR manager or
to the Quality Management Team for meeting discussions.
- Workroom/Coach Access — Updating your policies and procedures? Upload the revisions
in your Workroom and receive coach feedback.
- Worksheet Timeline — Quick visual showing completion of the monthly topic worksheets.
Miss working on any? Go back to pick them up and work through at your leisure.
- Education / Resources — Each monthly topic has been turned into an audio/visual
training session which can be viewed unlimited times and can be offered to all staff to
ensure complete understanding of not only the topics but the standards that the topics
relate to. The sessions are presented in an appealing manner with voice-over that
emphasizes the most important points.
MOST IMPORTANTLY — Maintaining your accreditation requirements over the term of your
accreditation will prevent unnecessary costs and time backtracking at your next survey.
Be proACTive and take bite-size steps all along the way!
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