866.909.4722 \| Quality Champion Login
Username:
Password:

Apply Now Forgot Password?

Home > About > Meet the Coaches > Coach Kim

About

Philosophy
Keeping quality continuous is our philosophy. And you're the reason we do it.

Meet the Coaches
Behind every Quality Champion is a great coach.
Christine Kim Lore Mike Nicke Stacy

Accredited HMEs
See a list of HQAA-accredited HMEs.

Connect With Us
How to find us on Twitter, LinkedIn, YouTube, etc.

Careers
HQAA offers a progressive working environment, great benefits, passionate coworkers and much more!

Related Information

Services
Accreditation and post-accreditation made simple.

Providers
Learn how we serve various HME/DMEPOS providers.

Sign Up
How can HQAA help you?

Behind every Quality Champion
... is a great coach like Kim.

E-mail Print Share

Meet Coach Kim

Kim has been with HQAA for nearly 2 years. She previously served as an administrator in an ophthalmology practice for over 33 years.

What do you think makes HQAA unique?

"HQAA’s web-based program is definitely a unique attribute to only HQAA. Companies have access to their Workroom at any time, and working on accreditation does not have to interrupt the general operations of their business. Each customer is assigned an accreditation coach that can assist him or her with questions, suggestions and clarification for meeting the documentation requirements of the standards. Although this is a web-based program, the personal touch still takes a primary role in the relationship."

What's your best piece of accreditation advice?

"Utilize your coach as much as you need to help give you a clearer and simplified approach to understanding and addressing the requirements of the standards as they relate to your company. Keep your accreditation current after accreditation with the ACT Service. This is an excellent program with updated audit tools, current information and resources to further educate your organization. You will have access to your Workroom to update your policies and procedures from the findings of the audit tools provided in the ACT Service (and your accreditation coach too!)."

What customers are saying about Coach Kim:

“This was a long process and I was afraid to tackle it. But once I realized how awesome and encouraging my coach Kim was it made the journey seem like only a day. Kim is one of the best. I have truly enjoyed working with her and she will be missed dearly. Kim has the greatest coaching abilities. She was truly a godsend for us!”
—Jessie Brown, Metroplex Medical Supply