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Home > Insurers > Our Standards

Insurers

Why HQAA
Reasons insurers and HMEs choose HQAA.

How It Works
Learn how our simple, online process provides added value to you and the patients you cover.

Our Standards
We are known throughout the industry for our commitment to quality.

Patient Benefits
Advantages that truly benefit everyone.

Recognition
See the list of private insurers that formally recognize HQAA as an accrediting organization for their preferred providers.

Recognition Toolkit

Everything you need to champion HQAA within your organization is right here.

HQAA Overview
[PDF file size approx 116 kb]

HQAA Fact Sheet
[PDF file size approx 212 kb]

HQAA Presentation
[PDF file size approx 5.1 mb]

Bite-Size Guide
[PDF file size approx 304 kb]

Recognize Us

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DME accreditation standards designed for quality champions.

As the quality champions in the industry, our standards have to be high. That's why HQAA offers the same level of quality and business management as the traditional accreditation organizations. In addition, our standards reflect benchmarks that are specific to the DME business, i.e., everything from patient care to business practices to home deliveries.

HQAA's standards include:

Organization and administration
Program and service operations
Financial stability
Human resources
Infection/safety control
Quality monitoring and performance
Billing and collections
Delivery and set-up
Complex rehabilitation
Clinical respiratory
Mail order
Custom orthotics
Medications

Meeting the standards online — and offline.

While HQAA places great emphasis on thorough online documentation review, our on-site surveys are every bit as meticulous. All site visits are unannounced and not only verify the submitted documentation, but include detailed observation of patient care and processes. As a result, HQAA consistently garners high customer satisfaction ratings with their accredited providers.